Refund and Return
B MOVEMENT ACADEMY will not grand a refund for the deposit of a retreat.
B MOVEMENT ACADEMY will not grant a refund, credit your account, or replace a product unless:
a) the product was misprinted
b) the product was damaged (excluding damages during delivery)
c) the product does not match the fulfillment information (e.g., the printed image is incorrect or placed incorrectly, the product is the wrong size, color, or type, etc.).
For clarification, B MOVEMENT ACADEMY will not grant a refund, credit your account, or replace a product solely because
a) it was unsatisfactory for any reason (excluding the matching of the provided fulfillment information)
b) the shipping provider did not complete delivery/the delivery was late
In such cases, you must place a new order, or the recipient of the individual order must attempt to resolve the delivery dispute with the shipping provider.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.